Award-Winning House Cleaning Services in Aubrey, Little Elm & Denton County

"Update 2: The owner Jacob did everything I could have asked to make this right. That is the true sign that someone cares about their business. He sent a different cleaner to my home. She was awesome and paid attention to the details. So I have amended my review to show that when things were not to standard Maid Up cleaners cared enough to reach out and make things right! Update 1: The owner responded to me immediately this morning. And I appreciate the fact that he wants to make it right. So I’m updating the review to reflect his willingness to fix things. And I’ll update again once I see the follow through. I ended up hiring Maid Up Cleaners because they had such great reviews. It’s not that they’re horrible but the attention to detail on the floors is lacking. We had a problem two weeks ago as we have our house cleaned every two weeks. I had mentioned and showed pictures to the text message thread they have. They said they would give me some sort of credit on my next cleaning. It didn’t happen. Which, I wasn’t as concerned about. Just want my house clean. I got home this evening, and the floors upstairs were not done. They claim they will come out again in the next 24 hours to do it. However, if you have a continual problem, it shouldn’t have to be redone. I have pictures but it’s not allowing me to upload them. Just disappointed."